SERVICE DEPARTMENT

Our Location

Kia of Des Moines
4475 Merle Hay Rd
Des Moines, IA 50310

Service: 515-727-1813
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Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Brake Service  : $20 OFF
Brake Service

$20 OFF

$20 off brake job per axle, front or rear.

Must present coupon when order is written. Supplies and taxes are additional. Cannot be combined with any other offers or previous purchases. Restrictions may apply, contact dealer for complete details. Most Kia vehicles, Not valid with other offers.

Add to Apple Wallet
For apple Wallet.

Scan the QR Code using a scanner app on your smartphone.
Four Wheel Alignment : $15.00 OFF
Four Wheel Alignment

$15.00 OFF

Alignments are crucial to ensuring that you get the longest life out of your tires.

Coupon not valid with any other offer. Must present coupon at time of purchase. Supplies and taxes are additional. Limit one coupon per person. Coupon does not apply to prior purchases. Other Restrictions may apply. Void where prohibited. - Most Kia vehicles, Not valid with other offers.

Add to Apple Wallet
For apple Wallet.

Scan the QR Code using a scanner app on your smartphone.

Meet Our Service Staff

Service Manager Denny  Fedosa
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Service Manager
Denny Fedosa
Service Advisor Winsome  Tyler
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Service Advisor
Winsome Tyler
Warranty Admin Greg  Polaski
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Warranty Admin
Greg Polaski
Service Cashier Sonia  McGravey
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Service Cashier
Sonia McGravey
Service Advisor Kaitlyn Bumstead
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Service Advisor
Kaitlyn Bumstead
Service Advisor Steven Daniel
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Service Advisor
Steven Daniel
Service Advisor Philo Genovese
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Service Advisor
Philo Genovese
Service Advisor Zack Tigges
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Service Advisor
Zack Tigges
Service Cashier Katelyn Tran
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Service Cashier
Katelyn Tran
Cashier Larissa Crawford
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Cashier
Larissa Crawford

Contact Information

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Jeff was great to work with. Fast and simple. Made the process very enjoyable!

- Silas Koenig, GOOGLE

Pretty painless experience and I LOVE my new KIA Sportage. It’s going to take me a bit to learn all my new gadgets, but I’ll get there. Thank you JR & all the folks @ KIA of DSM.

- Robin Thompson, GOOGLE

Kia of Des Moines will be the only dealership I will purchase through. ALL of their staff is so kind and helpful. Answered all of my questions timely. Got me the exact vehicle I wanted. From my sales rep Justin, to the finance manager, to the dealership manager who came and thanked me himself,...

- monica rae, GOOGLE

Asked me all the details about what I wanted. Also was worried about my credit as far as getting approved. Got me approved in no time and stayed within the guidelines of payments and down payments and got me the truck that I wanted. Great job. Other staff members were very friendly recommended. If...

- Lisa Manuel, GOOGLE

Antonio was fantastic, very knowledgeable and helpful. Will recommend KIA of Des Moines to everyone.

- B Parker, GOOGLE

This is my first Kia and Bob made the whole experience a great one! I am loving my new Sorento!

- Karen Senn, GOOGLE

Fantastic experience buying a car through them. Answered all my questions throughout the process!

- Gary Blackford, GOOGLE

The customer service and experience at Kia is always top notch. Thank you for another great experience! We will definitely be back!

- Randy Spurr, GOOGLE

Thank you Kia of Desmoines.i really appreciated the deals n your business.

- Hem Thapa, GOOGLE

Very knowledgeable salesman and tech people. Merle, one of the managers helped me a lot with my lease return, and made it easy to process. Appreciate all their

- dave kenner, GOOGLE

We had a great experience with Joe while purchasing our 2027 Telluride. The whole process went smoothly and before we knew it we were leaving the dealership in our new vehicle!

- Kriss Hellvig, GOOGLE

Everyone that worked at Kia of Des Moines was very nice and helpful. It was an easy process beginning to end.

- Shantel Howe, GOOGLE

JR was a great salesman and our experience with finance was also great.

- Jesse Stofer, GOOGLE

Low pressure, listened to what I was interested in looking at, arranged a test drive. Professional. Well organized regarding paperwork and financial matters.

- Chuck Safris, GOOGLE

It was a quick leasing experience and every single person was wonderful

- shocksalot, GOOGLE

Excellent service

- John Hughes, GOOGLE

The service was outstanding from the very first moment I arrived. In addition to the excellent attention I received, it was incredibly helpful to be able to speak with someone who also speaks Spanish. Every person who assisted me made me feel truly welcomed and valued. Thank you all so much for...

- Mauro Gutierrez, GOOGLE

Great experience. Pleased by the quality and options. Staff was knowledgeable and polite, and was in and out with relative ease. Love our new carnival

- Kyle T., GOOGLE

Drake was absolutely amazing! This was my first time purchasing a new car and he made it so easy for me! He gave me lots of options and information which was very needed! Owner of the dealership greeted me and thanked me on my way out! Definitely recommend!

- Sophia Brookes, GOOGLE

Emily was a wonderful help in buying our new vehicle!

- Breanna Billman, GOOGLE

Was very happy with my experience. JR was very nice and informative. It was a quick process.

- Jen Gnau, GOOGLE

We worked with Kim on the purchase of our 2026 Sorento. He was amazing. Answered all of my questions and wasn’t pushy at all. He wanted to find the perfect car for us and make sure we got what we wanted.

- Mason Prymek, GOOGLE

Immediate attention with knowledgeable sales person and credit manager. Very responsive during follow up. Great info when picking up my new car. Totally satisfied with all of my contacts.

- Nancy Attey, GOOGLE

Emily was an amazing sales rep, made everything super easy and straight forward!

- Dominic Rinner, GOOGLE

Very good experience. This is my 3rd new vehicle from Kia of Des Moines and would highly recommend.

- Dan Slater, GOOGLE

10/10 We had the best experience and were out the door in 45 minutes!!!

- Cybrill Burch, GOOGLE

Bill Stone & Jacob were amazing to work with!!! Would highly recommend

- Sarah Davis, GOOGLE

Easy to deal with, am very happy to deal with this company.

- Monica Lantz, GOOGLE

Working with Kim was great. He kept in touch with me for months with updates on the specific vehicle I wanted. I did not give 5 stars because Kia did not give the dealer incentives for the new vehicle. Very easy process and everyone was nice.

- Crawford Norwood, GOOGLE
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