SERVICE DEPARTMENT

Our Location

Kia of Des Moines
4475 Merle Hay Rd
Des Moines, IA 50310

Service: 515-727-1813
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Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Meet Our Service Staff

Service Manager Dave  Nagle
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Office 5152700706
Service Manager
Dave Nagle
Service Advisor Winsome  Tyler
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Office (515)727-1813
Service Advisor
Winsome Tyler
Warranty Admin Greg  Polaski
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Office (515)727-1813
Warranty Admin
Greg Polaski
Service Advisor Ryan  Kendall
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Office 515-727-1813
Service Advisor
Ryan Kendall
Service Cashier Sonia  McGravey
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Office 5152700706
Service Cashier
Sonia McGravey
Generic Staff Photo
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Service Advisor
Mitchell Redenbaugh
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Service Advisor
Jared Little
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Service Advisor
John Kincart

Contact Information


Joe is an awesome salesman! Wasn't planning on buying a car for 3+ months, and he still let me test drive cars. Went the extra steps to ensure I was happy before leaving. Answered many questions I was unsure about, can't wait to purchase my next car here in 3 years!

- Cody Callison, GOOGLE

Great experience buying a car here! The entire process was painless and went super smooth. Thanks Bill!

- Ella, GOOGLE

Randy Crabb was the perfect gentleman and the perfect salesman, because he listened to what we wanted and didn’t try to sell us something we didn’t! We have had 3 Kia’s (car & SUVs) over the years and been extremely satisfied with their product and service! Thank you, Randy!

- Deborah Lind, GOOGLE

Joe was wonderful. I had requested to see one specific vehicle and he had it all ready for me to test drive. This was by far the easiest car buying experience I have ever had. Including the test drive I was in and out in 90 minutes! Thanks Joe for making this such a wonderful experience!

- Rachael Galyean, GOOGLE

We made a “quick” appointment and were seen immediately. All staff were friendly and efficient.

- Lorrie ludwick, GOOGLE

I was so thrilled with how easy the car buying experience was. Joe S. did a great job along with the whole team. I was able to drive away in the car that I wanted. Thanks to the whole team who made it possible.

- Stephanie Howard, GOOGLE

Kim was great to work with and very patiently waited for me to make up my mind.

- M Rios, GOOGLE

Nice courteous sales staff.

- Bob Dillard, GOOGLE

Salesman was great and I felt like he was genuinely trying to help me find something that would meet my needs exactly! Great dealership and I will definitely think of Kia and Jorge for my next vehicle!

- Rony Molina, GOOGLE

I came in looking for a Sorento with low miles and a fair price. Joe was fantastic. His knowledge and overall genuinely nice personality made this one of the best car buying experiences I have ever had. I was treated like I was an old friend. Very easy and stress free process.

- Vikki Kennedy, CARS

Timely service based upon the estimate I was given when I dropped my vehicle off. I appreciate the video walk through from the technician who explained the current state of my vehicle.

- Jay Harvey, GOOGLE

Great service, all items needed explained. Price reasonable. Winning, the service advisor is always helpful and great to work with

- Jack Hackett, GOOGLE

Wonderful spot to buy a car. Kamal Habhab helped me find the best 2019 Kia Forte. It has fantastic features that were explained perfectly and low miles with an even lower price. Couldn't ask for better service from everyone there and will definitely consider this place for future purchases. Kamal...

- Abbey Heithoff, GOOGLE

Very friendly and great value. Plus a 20 year 200,000 mile warranty! WOW I am so happy.

- Kim Armstrong, GOOGLE

Best car shopping experience I have ever had!!! They were so helpful and we were in and out in 30 minutes!!! I highly recommend KIA!!!

- Katy Reid, GOOGLE

Our sales person Antonio was wonderful. Very smooth process .

- Laurie Bevill, GOOGLE

Kim Armstrong was the man who helped me and my father get a car for me. Not only did the car run well when test driving it, and too my hope will continue to do well for a while. But Kim is so kind and such an amazing listener and I feel truly tried to help us get what we needed. Being considerate...

- Sydney Tangeman, GOOGLE

I purchased my Optima with Matt Ayala and got an amazing deal. Also my car has been serviced for routine maintenance & Winnie in service, she was very helpful.

- Susana V, GOOGLE

My wife and I were in the market for a new vehicle. The General Manager was quick to respond to my requests. He set me up with the New Car Sales Manager who treated us with a very fair offer on a Sportage SX. The day of the sale turned out wonderfully because it was also our 14th wedding...

- Naughty Norseman, GOOGLE

Hats off to Jared L in the Service Department he went above his job and made sure that my car was in good working order for my move to FL. Thanks Jared for all of your help!!!!

- Patti Miller, GOOGLE

Helped me get approved and in a new car in less than a few hours! Super friendly and satisfied with my experience.

- Jasmine Flowers, GOOGLE

Had a great experience buying my new Kia Soul. This was the first new car that I have purchased in 19 years and plenty has changed since then . My salesman , Joe Sprunger was very knowledgable and patient. No high pressure. Delivery was stress free and Ashley did a good job explaining the new...

- jbmelh, GOOGLE

Down to earth, helpful and can joke and make it a bit relaxing to spend away! 🙂

- Diane Carpenter, GOOGLE

Bob, Steven, and everyone else made things easy and efficient. They found out what I wanted and didn’t try to steer me in a different direction. Presley (sp?) made the delivery of the vehicle excellent as well!

- Ryan Whitmore, GOOGLE

Quick easy hassle free process

- oompa loompa, GOOGLE
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