Kia of Des Moines

Our Location

Kia of Des Moines
4475 Merle Hay Rd
Des Moines, IA 50310

Service: 515-727-1813
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Service Hours

Monday7:00 am - 6:00 pm
Tuesday7:00 am - 6:00 pm
Wednesday7:00 am - 6:00 pm
Thursday7:00 am - 6:00 pm
Friday7:00 am - 6:00 pm
Saturday7:30 am - 4:30 pm
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Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Meet Our Service Staff

Service Manager Dave  Nagle
Office 5152700706
Service Manager
Dave Nagle
Service Advisor Winsome  Tyler
Office (515)727-1813
Service Advisor
Winsome Tyler
BDC Representative Greg  Polaski
Office (515)727-1813
BDC Representative
Greg Polaski
Service Advisor Dustin  Bjornson
Office 515-727-1813
Service Advisor
Dustin Bjornson
Service Advisor Ryan  Kendall
Office 515-727-1813
Service Advisor
Ryan Kendall
Service Cashier Sonia  McGravey
Office 5152700706
Service Cashier
Sonia McGravey
Warranty Admin Mike  Poole
Office 5152700706
Warranty Admin
Mike Poole

Contact Information

We've loved our 2010 Kia Soul so much that we went back for a 2020. It's chock full of features and just a pleasure to drive. Kia of Des Moines was just excellent to work with and the car buying experience was relatively stress free. Everyone was so friendly and so considerate, we just couldn't...

- Roy Lubkeman, GOOGLE

Kim Armstrong at Kia of Des Moines was awesome he was very helpful and got us approved for our new car thank you to all the staff at Kia of Des Moines!

- korrenia nuzum, GOOGLE

They go above and beyond to make sure customers are happy and car repairs are done correctly. Plus, they have Mr. Bill Blair, world's most awesome salesman!!!

- Mary Gobeli, GOOGLE

Had a good experience here. Friendly and straightforward. I like that they sit down with you in the car and show you everything.

- Ryan Alley, GOOGLE

Easy, helpful and fast! Great communication and customer service!

- C. Mechler, GOOGLE

Very prompt even when I didnt have an appointment time scheduled.

- Ashley Routh, GOOGLE

I have purchased a lot of cars over the years and this experience at Kia of Des Moines matches the best ever.

- Chuck Landa, GOOGLE

Matt Ayala was awesome to talk with. He listened to what we wanted. He even shared some personal life stories which made us feel as if we knew him personally. Everybody from sales floor to financing were professional and very helpful. We will buy future cars from here.

- Carlos Rocha, GOOGLE

Kia is amazing! The service on my car is great. Love getting a video of everything done to my car!!!

- EG Knickerbocker, GOOGLE

Excellent service, and the process of purchasing a vehicle is made very easy. I’ve bought 10 Kias in a row for a reason.

- Darren Tromblay, GOOGLE

Kia of Des Moines is great. Friendly fast service, comfortable waiting area, friendly, not pushy, sales persons. Kia is my favorite!!!

- Martha Ross, GOOGLE

Excellent service! Very efficient service rep.

- Mary Carvour, GOOGLE

The process was so quick, so easy, and our sales rep made sure we were comfortable and worked with our schedule!! Thanks KIA for the best customer service experience I have ever had with a dealership!! Definitely recommend KIA to anyone and everyone needing a vehicle!!

- Michele Carmona, GOOGLE

2nd time buying a vehicle from KIA and I cannot express how happy I have been. They have treated me kindly and understanding of my limits. I highly recommend them to anyone looking for good valued vehicles with very accommodating warranty coverages. I will always go to KIA first when shopping for a...

- Danielle Majors, GOOGLE

Wonderful staff. So friendly! Tim was great to work with.

- Judy Nelson, GOOGLE

I had the absolute BEST service at Kia! One night I was curious as to what car I wanted to get and I ended up on Kias webpage and fell in LOVE with a used 2019 Kia Forte. I immediately put in for a pre-approvement just to see what could happen and right away Kim Armstrong (my sales rep) emailed me...

- Tiffany Wasson, GOOGLE

They were great..If you need a car I would go here..Fab sales people.Great customer service..

- Tina Bumstead, GOOGLE

Always professional.

- Chardel, GOOGLE

Very helpful, unlike our previous dealership

- Gary Stiemsma, GOOGLE

Great customer service. Everything was perfect.

- Kimberly Phone, GOOGLE

The folks at Kia of Des Moines made the entire process of car buying a smooth and straightforward experience. Randy (Sales) and Jim (finance) were both great to work with. Much appreciated!

- Larry Morlan, GOOGLE

Good service....but in less than 100 miles and 24 hours...rumbling. jugging...check engine light on. Back at KIA right now getting it checked out. Hoping just a minor thing.

- Nancy, CARS

Steve made this buying process so easy and minimal stress!! He asked us questions and got to know us and help narrow down what we were looking for. He answered all of our questions and made this a very good experience. Presley did a a fantastic job going over all the options. She didn't rush...

- Tracy Arbogast, GOOGLE

I had to drive 35 miles to order a thermostat for my Kia Van . It was worth it.. Thank you so much Parts Department!! ❤️❤️❤️❤️❤️

- Twin Craig, GOOGLE

Great people, great service!

- Molly Griswold, GOOGLE

Great customer service. Very timely. The service video was awesome. I have owned a KIA for 20 years and they have never disappointed! Highly recommend!

- Karla, CARS

Just got my car from Kia, and they worked soo well with me! Seriously appreciate them!

- Briana Williams, GOOGLE
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