Kia of Des Moines
SERVICE DEPARTMENT

Our Location

Kia of Des Moines
4475 Merle Hay Rd
Des Moines, IA 50310

Service: 515-727-1813
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Service Hours

Monday7:00 am - 6:00 pm
Tuesday7:00 am - 6:00 pm
Wednesday7:00 am - 6:00 pm
Thursday7:00 am - 6:00 pm
Friday7:00 am - 6:00 pm
Saturday7:30 am - 4:30 pm
SundayClosed
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Service

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Meet Our Service Staff

Service Manager Dave  Nagle
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Office 5152700706
Service Manager
Dave Nagle
Service Advisor Winsome  Tyler
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Office (515)727-1813
Service Advisor
Winsome Tyler
BDC Representative Greg  Polaski
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Office (515)727-1813
BDC Representative
Greg Polaski
Service Advisor Dustin  Bjornson
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Office 515-727-1813
Service Advisor
Dustin Bjornson
Service Advisor Ryan  Kendall
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Office 515-727-1813
Service Advisor
Ryan Kendall
Service Cashier Sonia  McGravey
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Office 5152700706
Service Cashier
Sonia McGravey
Warranty Admin Mike  Poole
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Office 5152700706
Warranty Admin
Mike Poole

Contact Information


Everything was awesome. Jared at check in was the best... quick, helpful, friendly. My appointment was at 8:15, My car was done at 9:26...couldn’t ask for quicker service. Every single person I’ve ever dealt with at Kia has been exemplary. The only reason I didn’t give 5⭐️‘S was I was...

- Lori Price, GOOGLE

Very friendly and fast. 😊

- Christine Goodwin, GOOGLE

Excellent service

- Karen Jones, GOOGLE

Very friendly Jared was great

- Tammy Morney, GOOGLE

Randy was great. He let us take our time too make a decision. He brought every car we asked to see quickly. No waiting which is important. Thanks Kia!

- Matthew White, GOOGLE

Best car buying experience I've had. Once you decide on a car, they literally get you out of there in under an hour, as advertised. Very pleasantly surprised. Definitely will return when we are ready for a different vehicle.

- Jeanne M, GOOGLE

Today we had the pleasure of working with the Kia of Des Moines team as we bought a used Kia Sorento for our current family needs. Our salesman, Joe was not only knowledgeable, but efficient with the time between test driving and driving away with a new vehicle. I felt like he really understood our...

- Kara Paulson, GOOGLE

Thank you Joe Sprunger and the sales team, they did a great job and very professional on getting us our new car today. Left this place very satisfied, thank you once again.

- Julio Delgadillo, GOOGLE

Steve S was great! He met with us 3 different times to help with all our questions in determining the car we bought. Very helpful, knowledgeable and friendly without being overbearing.

- Susan Goering-Harris, GOOGLE

Very helpful and patient! Great buying experience! Kim and Meryl were awesome to work with.

- Chelsey Johnk, GOOGLE

Very nice people

- robert klunder, GOOGLE

Everyone was polite. Only thing is when you ask to take 1500.00 off a car it is very insulting for a company as large as yours to act like you cant afford to do it. You are billionaires. Really. I paid out right cash and only came back because I was trying to stay loyal to Kia but felt like I...

- maggot 666, GOOGLE

Honest helpful service. I bought a used car that needed inspected and serviced. The technician was extremely helpful and knowledgeable.

- William Golden, GOOGLE

Fast friendly service

- Danny Lanphier, GOOGLE

Speedy oil change and like how they now do the video vehicle inspection and you get to watch it via text message.

- Amber Beachy, GOOGLE

I love KIA of Des Moines. As a single woman walking into a car dealership it can be intimidating. KIA made the whole experience easy and friendly. I never felt pressured or judged. The sales people were actually genuine and treated me with respect. Every person I encountered whilst there was...

- Sherri Welch, GOOGLE

I love KIA. This was my first experience with the KIA of Des Moines dealership. I was greeted straight away and treated with respect. Every person who I encountered whilst there was friendly and genuine. I never felt pressured or uncomfortable. I will continue to do business with them for years to...

- sherri welch, GOOGLE

People are always nice and welcoming and tried their best to help me in whatever issue i have. 👍

- Fernando Noriega, GOOGLE

Quick and easy! Their tech Mitchell actually saved me running by pointing out my tires don't need rotation.

- Blake Gerold, GOOGLE
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